Infrastructure
Professional Wi-Fi
Wi-Fi that holds when the room is full — which is exactly when consumer Wi-Fi collapses.
The difference between domestic and professional Wi-Fi is invisible when three people are connected. It becomes visible when there are forty, which is precisely the moment you need it: the lunch service, the full training room, the busiest day of the week.
A consumer access point handles density badly and cannot pass a device from one unit to another without dropping it. The symptoms are familiar: it works next to the router and not at the back of the room, it disconnects as you walk, and nobody understands why since "the bandwidth is fine".
The solution is almost never more powerful equipment. It is correct placement, several access points connected by cable, channels chosen against the neighbourhood, and separation between the business network and the visitors’ one.
So we measure on site before proposing. A coverage plan drawn by eye produces dead zones discovered after installation, and correcting them then costs more than the initial survey.
What we usually find
- The Wi-Fi works near the router and not at the back of the room.
- Everything collapses as soon as the place fills up.
- Your customers are on the same network as your till.
- The Wi-Fi password is written on a wall and has never changed.
What changes
Coverage that holds under load
Sized on the real number of simultaneous devices, not on floor area, because density is what breaks it.
A separated guest network
Your customers are no longer on the same network as your till and workstations, which removes an entire risk.
Movement without dropping
A device passes from one access point to the next without losing the connection, which a chain of repeaters does not do.
What you get
A coverage survey
Measured on site, neighbourhood included, rather than placement decided from a drawing.
Access points on cable
Powered over the network, because a repeater halves the throughput and moves the problem.
An isolated guest network
Separated from your internal network, with limited bandwidth so it does not disturb the business.
A landing portal
When you want one: terms to accept, a daily password, or free access limited in time.
Channels and neighbours
Chosen against what is broadcasting around you, which is the first cause of slowness in a dense area.
Central administration
Every access point managed in one place, with passwords changed without walking the building.
Is this the right fit for you?
This is for you if
- You receive the public: restaurant, café, venue, practice, hotel, school.
- Your Wi-Fi collapses at peak times.
- Your customers and your workstations share the same network.
This is not for you if
- There are three of you in an office. A good router is more than enough.
- You want to cover a large space with one device. That is not how it works.
- You cannot run any cable. We will tell you what remains possible, and it will be a compromise.
What we commit to
Measured on site before proposing
A coverage plan drawn by eye produces dead zones discovered once the units are mounted.
No repeaters as the main solution
We do not deliver coverage built on repeaters. It moves the problem and makes it undiagnosable.
The guest network is isolated
Always. A customer on the same network as your till is a risk we refuse to leave in place.
What disrupts Wi-Fi here
Broadcast density is very high in urban areas. In a building or a shopping street, dozens of networks share the same channels, and equipment left on automatic settings often picks the worst one. Surveying the neighbourhood changes performance more than the choice of brand does.
The building weighs next. Thick walls, reinforced concrete and metal partitions block signal far more than advertised ranges suggest, since those are measured in open space. It is the main reason for dead zones in premises that are not even large.
Finally, repeated power cuts restart access points and sometimes corrupt their configuration. Protected power on network equipment avoids a category of failures usually blamed on the internet provider.
Frequently asked questions
Would a repeater not do?
Almost never. A repeater halves available throughput and creates a second network that devices switch between badly. It is the most frequent cause of Wi-Fi that "sometimes works".
How many access points do we need?
It depends on simultaneous devices and on the building, not on floor area. Two rooms of the same size may need one unit or three.
Do we need a guest portal?
Only if you have a use for it: terms to accept, contact capture, or a time limit. Otherwise a simple isolated guest network is enough.
Can Wi-Fi replace cable?
Not for what is fixed and critical. A till, a workstation or a camera should be wired; Wi-Fi is for what moves.
Why is it slow when the bandwidth is fine?
Because the problem is almost always density or interference, not your subscription’s bandwidth. Adding bandwidth fixes nothing in that case.
Who can change the password?
You can, from a central administration. A password you have to call us to change is not a password you control.
How to start
Tell us the floor area, how many devices connect at once at peak times, and where it does not work.
We come and measure, neighbourhood included. You receive a coverage plan with the number of access points and their positions, justified by the survey.
What we have written on this subject
Professional or consumer Wi-Fi: what actually changes
The speed printed on the box was never the problem. The problem is how many devices are connected at once.The guest network: what your customers reach, and what they cost you
A guest network exists the moment a waiter gives out the password. What it should reach, what it takes off the line, and what not to collect.Networks: the cheapest layer, and the one that produces half the faults
A network is a chain: it is worth what its worst segment is worth. That is why it gets bought in the order the signal travels.The line is down: establishing which side, and what comes next
Five minutes decide whether the fault is yours or the operator’s. What to record before calling, how to escalate, and what a second line really covers.Telephony: the number is the asset, not the system
Your customers know a number, not a piece of equipment. Everything decided here has to protect that number and what happens when somebody dials it.The call nobody took: counting what no longer rings
A missed call is the only lost customer that leaves a trace. How to count them in fifteen minutes, and what really produces them.
Let us talk about your project
A free audit, no commitment: we look at your online presence and tell you what is holding it back.
- Measured on site before proposing
- No repeaters as the main solution
- The guest network is isolated