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Other Industries

You do
something else.
We start
by asking.

We start by listening: where your enquiries arrive from today, who decides at your customer, how long they take, and what one new piece of business is worth to you. If the answer is that we are of no use in your case, that is the answer you will get.

No commitment. We reply within one working day, and we also tell you what we would refuse to do.

The terms

100%

Of the accounts and logins in your name

0

Services sold before we have talked about your trade

100%

Of refusals explained, when we are not the right fit

0 DA

Exit fee. You leave with everything.

These four figures are written into the contract. A 6-month minimum term on our digital marketing plans (Starter has none), then cancel any month with 30 days’ notice. On a page that does not yet know your trade, offering a performance figure would be dishonest twice over.

The problem

What we usually find

  1. You do not know whether your sector suits this kind of work.
  2. You have been offered services without ever being asked a question.
  3. You do not know what a new piece of business is actually worth to you.
  4. You have already spent without knowing what it produced.

Nothing on that list belongs to one trade. All of it comes down to how you are found, who decides, and what one order is worth — and that is looked at before anything is proposed, never after.

Where we stand

We will never know your trade better than you do.

The sector pages on this site exist because certain trades come up often and pose recognisable problems. Yours may not be among them without that changing anything about what we would do.

What matters is not the sector but the structure: how a customer finds you, how long they take to decide, who decides, what blocks them, and what a new piece of business is worth to you. Two companies in different sectors with the same structure are handled the same way.

It is also why we do not start from a catalogue of services. We start from your situation, and the service follows from it — sometimes it is not the one you came looking for.

The best starting point is therefore a conversation: we look at what exists, measure what can be measured, and tell you what we would do first and why.

What we are good at is finding what can be measured inside it — and saying so even when the answer is not something we can sell.

The engine

The acquisition engine, in nine stages

The engine is identical everywhere; what each stage covers changes with the trade, and yours is still unknown to us. Every stage below is therefore written with the question we will put to you, in place of an answer we would have invented.

  1. Stage 00 — Measurement

    Every existing way in

    Before anything is proposed, we count what already arrives.

    Calls, messages, forms, people walking in, requests for a quote: what counts is what your business actually receives, and through which door. Without that dated record, any work that follows can call itself effective with nobody able to contradict it.

    You do

    Nothing. Approve one access request.

    We do

    We put measurement on each of those doors without opening a new one at this stage.

    You get

    A dated record that will judge what follows — including our own part in it.

  2. Stage 01 — Attention

    Business listing, social, trade directories

    Being seen where your buyer looks, and nowhere else.

    A tradesman, a wholesaler and an engineering practice are not looked at in the same places, and the most common spend in this business is paying for an audience that will never buy. We identify the two or three places that matter at your end first, then stay there.

    You do

    Nothing. Tell us once where your best customers come from today.

    We do

    We check what those two or three places have in common and cut the rest before any spending.

    You get

    A short list of places to hold, and a longer list of costs avoided.

  3. Stage 02 — Intent

    Search, a page per need

    Nobody searches for a sector. They search for a problem to fix.

    Nobody types the name of your branch. They type the fault, the part, the quantity, the deadline, the town. Those phrasings are written with you because you hear them on the telephone all day, and they appear in no keyword tool.

    You do

    Nothing. Tell us once what you do not do.

    We do

    We write one page per real phrasing, keeping your words rather than ours.

    You get

    Pages that answer one precise request, in your customers’ own words.

  4. Stage 03 — The landing

    Site, landing page

    The landing page answers three questions, and yours are not the shop next door’s.

    Do you deliver to me, roughly what does it cost, and how soon — or three other questions, depending on the trade. What does not change is that they are answered before the company story, and that they are read standing up on a phone.

    You do

    Nothing. Send us your logo once.

    We do

    We place those three answers before everything else, and the company story after.

    You get

    A page that answered before anyone had to ring you to ask.

  5. Stage 04 — Conversion

    Form, call, messaging

    Asking for only what is needed in order to ring back.

    A long form reassures whoever built it and puts off whoever fills it in. We keep what allows a call back and a prepared conversation, remove the rest, and check that what is asked for can be held without creating an obligation you did not have.

    You do

    Nothing.

    We do

    We build the shortest form that allows it, and nothing beyond that.

    You get

    Enquiries you can act on, and no field that exists because it already existed.

  6. Stage 05 — The reply

    WhatsApp, messaging, site

    Replying quickly without letting a machine speak for you.

    First contact often arrives in the evening and often by message. The assistant handles what is factual: hours, the area covered, lead times, documents, published prices. The moment a question calls for your judgement, it stops and passes it on. That boundary is written before it answers once.

    You do

    Nothing. Handle the enquiries it books for you.

    We do

    We set it up, test it in the languages your customers actually write in, and close off the rest.

    You get

    Messages dealt with outside working hours, and nothing binding said without you.

  7. Stage 06 — The follow-up

    SMS, WhatsApp, email

    Following up at the speed of your cycle, not a standard calendar.

    A spare part is decided in an hour, a machine tool in four months. The same follow-up sequence is harassment in the first case and abandonment in the second, and it is your real cycle that sets the rhythm.

    You do

    Nothing.

    We do

    We set the follow-ups to that period and show you the sequence before it goes out.

    You get

    Quotes that come back, and nobody who feels chased.

  8. Stage 07 — Reputation

    Reviews, listing

    A review is worth what the evidence of the work behind it is worth.

    The request goes out at the moment the customer is pleased, which is a moment only you know: the delivery, the commissioning, the end of the job. That moment is identified inside your trade, not inside a tool.

    You do

    Nothing.

    We do

    We organise the request at that point and reply to every review in the tone you approved once.

    You get

    A volume built honestly, and no review written on anybody else’s behalf.

  9. Stage 08 — Proof

    Report, dashboard

    The comparison is against the stage 00 record, not against a feeling.

    The figure that decides is the number of new orders attributable to the work under way, and what they cost to win. We set it against the starting point, and we tell you what did not work before you have to ask.

    You do

    Read one page a month. Make one decision.

    We do

    We reconcile that number with the opening record and hand you the whole comparison.

    You get

    Enough to decide whether to carry on or stop, on a number and not on a feeling.

What we do

What you get

  • A first conversation

    What exists, what works, what does not and why, told to you directly before any proposal.

  • Economic framing

    What a customer is worth to you and over what period, without which no budget can be decided.

  • Order of priority

    The work sequence, with what produces an effect first.

  • A fitted engagement

    Chosen from your situation, not from a catalogue. Sometimes shorter than expected.

  • Measurement set in advance

    What will be looked at and by when, decided before starting.

Who arrives

Five ways in that exist in almost every trade

These five recur across almost every activity, which is why they are here rather than five doors belonging to one sector. The last column says what each one costs you if it is ignored.

  • Who arrives

    Someone with your problem who does not know you exist

    First

    The real phrasings, one page each

    Then

    A complete business listing

    Why

    The most abundant source, and the only one that grows without being paid more.

  • Who arrives

    Someone you were recommended to

    First

    A name that checks out in thirty seconds

    Then

    Reviews, and replies to reviews

    Why

    The recommendation is already made. It is at the checking that you are lost.

  • Who arrives

    A professional buyer comparing three suppliers

    First

    References, capacity and lead times in writing

    Then

    A named person who can be reached

    Why

    They rule out before they choose, and they rule out on what is missing.

  • Who arrives

    A customer already served who has a second need

    First

    A follow-up set to your own cycle

    Then

    A visible range beyond what they bought

    Why

    Costs the least of them all, and is almost never organised.

  • Who arrives

    Someone who found you and left without writing

    First

    Three answers at the top of the page

    Then

    A number within reach of a thumb

    Why

    You have already paid for them. One sentence was missing.

On the ground

What do almost all Algerian sectors have in common?

Phone and messaging are the real contact channels, almost everywhere and whatever the trade. Measurement that counts only forms concludes that producing channels have failed, and it is the most widespread mistake across all sectors.

Recommendation precedes search, and the web is used first to verify. An accurate, complete presence therefore converts better than a spectacular one, which moves budget from creative work towards accuracy.

Finally, the value of a customer over time is almost always unknown, which makes it impossible to say whether a channel is profitable. It is the first figure we look for, whatever the sector, and its absence explains most misdirected budgets.

Getting started

How we work

  1. Understand the trade

    How you get found, who decides, how long it takes, what blocks it today.

  2. Look at what exists

    Website, presence, past campaigns and their real results, rather than what was said about them.

  3. Value a customer

    It is what makes it possible to say whether a channel is profitable or merely active.

  4. Propose a sequence

    With its order, its reason and its cost. And the option of doing nothing when that is right.

  5. Set the measurement

    Before starting, so the conclusion is not argued about afterwards.

The result

What changes

  • A diagnosis before a quote

    You will know what actually limits your enquiries before anything is proposed for you to buy.

  • An order of priority

    What to do first and what can wait, with the reason, which avoids spending out of sequence.

  • A refusal when that is the answer

    If nothing we do applies to your situation, we tell you and we go no further.

Who this is for

Is this the right fit for you?

We work well with

  • You have an established business and existing customers.
  • You can answer questions about your economics.
  • You accept a diagnosis before a proposal.

We are the wrong choice if

  • You want a quote without a prior conversation. We would be pricing blind.
  • You are just starting and looking for a first customer. The work we do assumes something existing to measure.
  • You want to take no decisions at all. We do the work, but one decision a month stays yours.

Questions

Frequently asked questions

Our sector is not listed, is that a problem?

No. The pages exist for the most frequent trades; the method is the same and it starts with questions.

Where should we start?

With a conversation. Write to us or call us: we ask our questions about your trade, then tell you where we would start, or that the work is not for us.

Can you turn work down?

Yes, and it happens. If your situation is not what we do, saying so costs everybody less.

How long before we know if it works?

It depends on your customer’s decision cycle. We set the deadline before starting, to avoid a premature conclusion.

Does everything need rebuilding?

Rarely. Most of the time two or three precise corrections produce more than a full rebuild.

Do you work with small organisations?

Yes, provided there is an existing activity to measure and somebody to decide.

Let's talk

How to start

Describe your business in a few lines: how people find you today, and what is missing.

We tell you whether it is work for us, and if it is, what we would start with.

  • Diagnosis before proposal
  • What you keep
  • A no when it is a no

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