Documents
What to bring
Put them in one folder the evening before. For a child, bring their health booklet too.
For any appointment
- Proof of identity
- Your Chifa card
- Your appointment number (text or email)
- A list of your medicines
For a test or an opinion
- The prescription or the doctor’s letter
- Your recent test results
- Your previous imaging (films, CDs, reports)
For cover
- Your insurer’s or mutual fund’s certificate
- Your employer’s cover form (company agreement)
- The 100% cover decision, if you have one
Getting here
Coming to the clinic
The clinic sits on the heights of Dely Ibrahim, west of Algiers, in a quiet street lined with olive trees.
By car
From the centre of Dely Ibrahim, head up towards the heights and follow the “Sakina Clinic” signs. The car-park entrance is on the back street, on the right after the main gate.
By taxi or ride-hailing
Give the driver the address: drop-off is at the main entrance, under the canopy. A member of the reception team can meet you with a wheelchair.
By public transport
Dely Ibrahim has no metro station. City buses stop on the main road, about an eight-minute walk up a gently rising street.
On foot from the stop
A continuous pavement leads to the entrance. For anyone with reduced mobility, the drop-off at the door is easier.
Parking
Two-level underground car park, entered from the back street. Accessible spaces beside lift A. Drop-off point outside the emergency entrance.
- Underground levels
- 2
- Spaces
- 120
- Accessible spaces
- 6
- Free for the first
- 30 minutes
- Then, per hour
- DZD 50
Inside the clinic
Finding your way inside
Pick a destination: the map draws the way from the main entrance, and the written itinerary describes it step by step.
- From
- Main entrance
- To
- Reception and admissions
About 23 m on footFloors on the way: ground floor
The steps, in order
- Starting point: Main entrance.
- Carry on straight for about 25 m.
- Reception and admissions is on your left.
- From
- Main entrance
- To
- Room 101 — cardiology
About 97 m on footFloors on the way: ground floor, first floor
The steps, in order
- Starting point: Main entrance.
- Carry on straight for about 50 m.
- Take lift A to the first floor.
- Carry on straight for about 5 m.
- Turn right.
- Carry on straight for about 40 m.
- Room 101 — cardiology is on your right.
Visiting
Visiting hours and rules
Visits do patients good, as long as they leave time for rest and care.
- Surgery
Two visitors at a time. - 13:00–15:00 · 18:00–20:00
- Medicine
Two visitors at a time. - 13:00–15:00 · 18:00–20:00
- Maternity
The partner may stay from 8 am to 9 pm; a companion may sleep in a suite. - 14:00–20:00
- Paediatrics
One parent may stay with the child day and night. - 24 hours a day
- Day surgery
One companion to take the patient home. - 08:00–18:00
Good to know
- Two visitors at a time per patient, except in paediatrics.
- Children under twelve with an adult, in maternity and paediatrics only.
- A companion may sleep in a single room or a suite.
- No cut flowers or plants on the surgical ward, for hygiene.
- Phones on silent, and calls taken in the waiting areas.
At reception
What happens when you arrive
You check in
At the kiosk or the desk, with your appointment number. A ticket appears on the waiting-room screen: no name is ever shown.
Your file is checked
Identity, Chifa card, cover. If you pre-registered online, it is a simple confirmation.
You pay, or not
Depending on your cover: payment at the desk, third-party payment, or nothing to pay for an appointment already paid online.
You are shown the way
Reception tells you the floor, the wing and the room. The screen calls you by your ticket number.
Ramadan
During the month of Ramadan
- Consultations are grouped during the day, with evening slots on some days after iftar.
- The laboratory opens early in the morning for fasting blood tests.
- The emergency department stays open 24 hours a day, as all year round.
- If you take a treatment, talk to your doctor about fasting before the month begins.
During Ramadan, fasting exams are booked in the morning, so the overnight fast is enough. For any current treatment, ask your doctor.
