Contact
Let’s talk delivery
A question about a parcel, a seller account, a freight quote or a warehouse: write to us, call at the nearest hub or at one of the 69 agencies.
Reach us
- Customer service
- Masked number06 •• •• 48 17
- Write
- contact@exemple.dz
- Messaging
- Open the conversation
A masked number and a demonstration address: they reach nobody.
Our five hubs
Each hub sorts, loads the lines and answers for its region’s agencies. You go there for a bulk drop-off or a sales meeting.
- With a warehouse
Rouiba–Réghaïa national hub
Head office, main sorting hub and main warehouse
Rouiba — Algiers
The wilaya’s agency - With a warehouse
Oran regional hub — Es Sénia
Western hub and regional warehouse
Es Senia — Oran
The wilaya’s agency Constantine regional hub — Ali Mendjeli
Eastern hub
Ali Mendjeli — Constantine
The wilaya’s agencySétif regional hub
High Plateaux hub
Setif — Setif
The wilaya’s agencyOuargla regional hub
Saharan hub: the southern line hauls run through it
Ouargla — Ouargla
The wilaya’s agency
Opening hours
Saturday to Thursday, closed on Friday. The lines between hubs still run seven days a week.
| Where | Days | Hours |
|---|---|---|
| Agencies and stop-desks | Saturday to Wednesday | 08:30 – 18:00 |
| Agencies and stop-desks | Thursday | 08:30 – 13:00 |
| Agencies and stop-desks | Friday | Closed |
| Agencies during Ramadan | Saturday to Wednesday | 09:30 – 16:00 · 21:30 – 23:30 |
| Agencies during Ramadan | Thursday in Ramadan | 09:30 – 14:00 |
| Sorting hubs | Every day | Three shifts, day and night |
| Customer service | Saturday to Thursday | 08:00 – 20:00 |
During Ramadan, deliveries stop around iftar and agencies reopen in the evening for customers who come by after prayers.
Messaging
A simulated conversation: pick a question and the answer arrives as on a real messaging app. Nothing is sent.
Hello! How can we help?
Pick a question
Write to the team
A topic, a short message and a demonstration contact. Replies usually come within one working day; here, nothing is sent.