Before you book

In “My tickets”, on the site and in the app, as soon as payment is confirmed. The QR code changes every thirty seconds: a screenshot will not get through the door.

Yes, a paper version with a fixed code is available for anyone without a phone. It cancels the mobile one.

It depends on the price: eight in general, four in VIP, two at the student rate. The limit is shown before payment.

CIB card, Edahabia card, and foreign cards for virtual tickets. The amount is in dinars, fees included, with no surprise on the last screen.

Yes, for ten minutes. A countdown shows; after that, the seats go back on the map.

You are refunded automatically, fees included, to the original payment method within seven days. Nothing to ask for.

Your ticket stays valid for the new date. If it does not suit you, a refund remains possible until 48 hours before.

A ticket is not refundable for a change of plans, but you can transfer it to someone or resell it at face value.

In “My tickets”, choose “Transfer” and the contact. Your QR code is cancelled and theirs is created; transfers are free.

No. Resale on Tarab is at face value, no more and no less, and a ticket resold for more elsewhere is deactivated at the door.

Every venue keeps dedicated spaces, marked on the map. Your companion’s place is free.

Yes: every poster has its text alongside, the seat map works from the keyboard, and Arabic is read in Arabic.

Only what is needed to issue and check your ticket, in line with Law 18-07. The promoter receives your name and city, never your card.

Yes, from your account. Invoices are kept as long as the law requires; everything else is erased within thirty days.

Nothing real is collected: the accounts are fictional, the details pre-filled, and what you do is erased within 24 hours.