Loyalty
The Candle Circle
The house’s loyalty programme: every stay, every dinner and every treatment keeps the flame alight.
Four flames
The Circle counts the points earned over twelve rolling months. At each threshold the candle grows, and the house knows you a little better.
Wax
From the day you join
Points multiplied by 1
The candle is set: welcome to the Circle.
Everything the tier brings
- Points on every stay, every dinner and every treatment
- Fast Wi-Fi and mineral water on the house
- Members-only offers
- A gesture for your birthday
Amber
From 20 000 points over twelve months
Points multiplied by 1.25
The flame takes: the house knows you.
Everything the tier brings
- 25% more points
- Late check-out until 2 pm
- An upgrade on arrival, subject to availability
- Mint tea and welcome cakes in the room
- Priority tables at the Garden Brasserie
Bronze
From 60 000 points over twelve months
Points multiplied by 1.5
The bronze candlestick: your place is kept.
Everything the tier brings
- 50% more points
- Late check-out until 4 pm
- A guaranteed upgrade to the next category
- The chef’s amuse-bouche at every dinner at Chemâa
- A priority table at Chemâa, even on full nights
- Breakfast on the house for a guest
Gold
From 150 000 points over twelve months
Points multiplied by 2
The golden flame: the house is yours.
Everything the tier brings
- Twice the points
- Late check-out until 6 pm
- An upgrade to a suite, subject to availability
- The airport transfer on the house at every stay
- A hammam ritual on the house every stay
- A seat at the chef’s table once a year
- A dedicated contact at the front desk
What each spend earns
Points per 1,000 DZD spent, before your tier’s multiplier.
- Stay50 points
- Dining60 points
- In-room dining40 points
- Events20 points
- Hammam50 points
The benefits, tier by tier
| Benefit | Wax | Amber | Bronze | Gold |
|---|---|---|---|---|
| Mint tea on the house on arrival | Included | Included | Included | Included |
| Complimentary late check-out | Not included | Includeduntil 14:00 | Includeduntil 16:00 | Includeduntil 18:00 |
| Early check-in when available | Not included | Not included | Included | Included |
| Complimentary upgrade when a room is free | Not included | Not included | Included | Included |
| An amuse-bouche on the house at Chemâa | Not included | Not included | Included | Included |
| Priority table, even on full nights | Not included | Not included | Not included | Included |
Work out your points
One spend and your tier: this is what the house writes to your account.
The house’s gestures
- Your birthday
- In your birthday month, a cake from the Pastry Shop waits for you in the room or at the table, and your points count double.
- A wedding anniversary
- For a wedding anniversary, the room is dressed with candles and petals, and dessert at Chemâa is on the house.
- Introduce someone
- Introduce someone close: 3,000 points for you at their first stay, 1,500 welcome points for them.
A point is worth 1 DZD. Points can be spent from 2 000 and stay valid for 24 months. 500 welcome points when you join.
In the demonstration, Nadir is an Amber member: enter as him to see his account and his points.